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Terms & Conditions

Shipping
I process all orders within 2 - 3 weeks. Most items in my store are made to order, in the size and color that you choose. Your order may take up to 3 weeks to construct *BUT* I usually have them shipped out in under two weeks. This depends on how many orders I have.

I ship everything ground, which usually takes 10 - 14 business days outside of Canada. If you would like faster shipping, I can research the pricing for you and ship your item any way you choose (Overnight, 3 Days, 5 Days, Etc.)

If you would like a tracking #, you will have to pay for it. They are not included in ground shipping costs.

I will always notify you when your item has been shipped! I am always on top of my orders and shipping, promise! <3
Refunds and Exchanges
I do not accept refunds or exchanges.
I have never had any complaints with this policy, if you feel that you deserve an exchange - please contact me.
Additional Policies
All of my items are professionally sewn/serged to ensure they last. I use top notch quality laces, fabrics and trims. As long as you use the proper care instructions, all Purrfect Pineapples items will stay with you for a long long time!

If you have any questions about caring for your items or anything else, please feel free to contact me. Thanks for looking! <3


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